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Net Promoter Score (NPS) survey template: What it is and why it matters
Erica Richert • 5 minutes
Tune in June 3: Creating AI agents that are effective partners — not just trendy AI tools
Register nowSenior Content Manager
Connect with EricaAs a Senior Content Manager at LivePerson, Erica leads the content strategy and execution for a global leader in conversational AI and customer engagement solutions. With almost 20 years of experience in content creation, marketing, and management, she has a proven track record of delivering compelling and effective content across multiple channels and platforms. Her mission is to help LivePerson and its customers achieve their goals and vision through the power of content.