Meet the people behind LivePerson

John previously led the development of automations and machine learning to support strategic decision-making and predictive analytics as LivePerson’s SVP of Quantitative Strategy.

Prior to LivePerson, he pioneered approaches for transforming third-party data exhaust into investment signals as Co-Founder and Chief Product Officer of Thasos. John also served as Portfolio Manager for a systematic equities strategy at an NYC-based hedge fund. His previous financial services experience includes executing leveraged finance transactions at Credit Suisse and building automated equity surveillance systems to detect suspicious trading activity at the New York Stock Exchange.

John holds an MBA from MIT’s Sloan School of Management, a JD from Chicago-Kent College of Law, and a BS from the University of Central Florida.

Previously, Ravi served as Co-Founder and CTO at BotCentral, which was acquired by LivePerson in 2018, and in tech leadership roles at Tasteful, Apple, and Quattro Wireless.

Ravi is based in Cupertino and earned his Master’s degree in Computer Applications at the National Institute of Technology in India.

Before joining LivePerson, Jeff served as a partner at KPMG LLP and held senior finance and accounting roles at Crowdstrike Holdings and Stripe, where he drove innovation, optimized finance and accounting operations, and coached high-impact teams. He currently serves as a Board Member and Audit Committee Chair of Alternative Family Services.

Jeff is based in the San Francisco bay area and earned his B.S. in Accounting and B.A. in Business Administration and Economics from the University of Redlands. He is a certified public accountant.

Prior to joining LivePerson, Monica served as VP, general counsel of Nuance Communications, Inc., a leading provider of speech recognition software. Previously, Monica was associated with the law firms of Wilson Sonsini Goodrich & Rosati in Palo Alto, CA, and Willkie Farr & Gallagher in New York, NY.

Monica holds a BA from the University of Pennsylvania and a JD from Boston University School of Law.

Prior to LivePerson, Tom began his career at EMC, where he ultimately led a $1 billion division as the company scaled from $170 million in 1990 to $8.9 billion. He led successful global teams at StorageApps (acquired by HP), Yahoo HotJobs, Mimeo, Booker, and Bitly (acquired by Spectrum). He is an advisor to several startup organizations, as well as a participant and lifelong advocate of Big Brothers Big Sisters.

Tom is based in New York City and earned his B.S. in Business from Northeastern University.

Prior to LivePerson, Alex served for over a decade as General Manager and Senior Vice President of Product & Engineering at New Relic, where he was the first engineering manager and led the company’s engineering organization and new product development during a period of hypergrowth from $5 million to $850 million in revenue. Before New Relic, he held engineering leadership roles at OpenSourcery, Cargill, and Dark Horse Comics.

Alex is based in Portland, Oregon and earned his B.S. in Information Systems from Miami University.

Prior to LivePerson, Dan co-founded Tenfold, where he served as Chief Operating Officer and led sales, marketing, partnerships, and corporate strategy. A leading integration platform in the customer engagement space, Tenfold was acquired by LivePerson in 2021. Dan also served as Chief Operating Officer for Xperience Real Estate, an early innovator in the digital real estate brokerage market. He currently serves on multiple advisory boards for early- to mid-stage SaaS companies.

Dan is based in Austin, Texas and earned his B.A. in Political Science and Economics at the University of Oregon.

Ruth has more than two decades of experience serving B2B clients in the technology, financial services, and non-profit industries. Prior to LivePerson, she served as CMO of Ada, helping to transform the company from a startup into an industry player. Previously, she led marketing for Blueprint Software Systems. Ruth is also the founder of MarketingWise, a lifecycle marketing agency that helped B2B companies develop and promote high-quality marketing content.

Ruth is based in Toronto, Canada. She earned her MSW from the University of Pittsburgh and her BA from the University of Toronto.