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Featured news stories

Best Ecommerce technology - Digiday award

Digiday Technology Awards

LivePerson wins Best Ecommerce Technology at the 2023 Digiday Awards

LivePerson is thrilled to be recognized by Digiday once again as the best ecommerce technology and one of the top tech companies modernizing media and marketing. Coming on the heels of a win in the same category in 2021, this was awarded to LivePerson in 2023 for helping brands leverage AI to engage with their customers.

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Gartner Hype Cycle report on digital customer service solutions and other digital customer support tools

2023 Gartner® Hype Cycle™ for Customer Service and Support Technologies

LivePerson leads the way in digital customer service solutions

LivePerson is proud to be listed as a sample digital customer service vendor in Gartner’s Hype Cycle, one of the technology categories they note as having a “near-term transformational impact” on a business. 

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2023 CODiE Award badges for AI-powered customer service interactions, helping customer service agents improve the entire customer service experience

2023 SIIA CODiE Awards

LivePerson named Best AI-enabled Content and Best Customer Service Solution

The prestigious CODiE Awards are known as the Oscars of the tech industry, second only to getting a Star on the Hollywood Walk of Fame. And this year, they celebrated LivePerson with awards for their AI-powered customer service solutions.

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Badges from LivePerson's 2023 G2 awards in the summer reports for software companies

g2 summer 2023 Reports

LivePerson triumphs with G2 awards, including top spot in Enterprise Implementation Index for Intelligent Virtual Assistants

There’s something truly special about receiving awards solely based on customer feedback and authentic product reviews. In fact, we have been honored with nine such awards from G2, the world’s largest and most trusted software marketplace.

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Gold Stevie Award for Technology Provider of the Year


LivePerson wins Gold Stevie® Award for Technology Provider of the Year

The company took home the gold for helping brands deliver better business outcomes through the power of AI with their Conversational Cloud platform.

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Most Innovative AI Company 2022 award

2022 World’s Most Innovative Companies

Fast Company names LivePerson the #1 Most Innovative AI Company in the World

Along with topping the list as the World’s Most Innovative AI Company, Fast Company also ranked LivePerson as #21 on its overall World’s Most Innovative Companies list. The list honors businesses making the biggest impact on their industries and culture as a whole, creating the future today with some of the most inspiring accomplishments of the 21st century.

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Built In’s Best Places to work

New Year, new stack of awards for LivePerson

A repeat award winner, LivePerson has once again received a nod from Built In’s annual “Best Places to Work” awards, recognized as one of the Best Fully Remote Large Places to Work in 2023. 

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LivePerson accepts the 2022 Innovation Award for Conversational AI

Aragon Research’s 2022 Innovation Award

LivePerson wins Aragon Research’s 2022 Innovation Award for Conversational AI

LivePerson wins Aragon Research’s 2022 Innovation Award for Conversational AI, identifying the transformative value of our state-of-the-art, AI-powered business solutions. 

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trophy illustration, pointing to LivePerson as one of the best customer engagement companies

2022 Most Loved Workplaces | Best Chatbots of 2022 | 2022 CRM Conversation Starters | 2022 Speech INdustry Awards

LivePerson rakes in 4 awards for workplace culture and customer engagement innovation

Newsweek recognized LivePerson’s employee sentiment and satisfaction for a second consecutive year as a Most Loved Workplace. Plus, LivePerson was also honored as one of the best customer engagement companies with awards for Conversational AI and omnichannel messaging.

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award logos celebrating LivePerson's AI and customer engagement innovation

2022 VentureBeat AI Innovation | 2022 SAMMY | 2022 USA Customer Experience Award

LivePerson recognized as industry leader in Conversational AI and customer engagement innovation

Learn about more top industry awards LivePerson brought home, recognizing our commitment to helping global brands achieve their customer satisfaction and customer experience goals.

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2022 Gold Stevie® winner badge for Best Contact Center Solution

2022 Gold Stevie® Award WINNER

LivePerson wins Gold Stevie® Award for Best Contact Center Solution

The company’s Conversational Cloud® platform took home the gold and was named the best contact center solution for helping brands deliver Curiously Human™ digital experiences — experiences that understand, connect, and deliver outcomes for brands and consumers. 

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