Events Calendar
Global: webinar
GenAI and the new customer service operating model: Transforming roles, structures, and performance
April 10, 2025
10:00 AM EDT
Join BCG, Outsource Consultants, and LivePerson to explore how leading organizations are rebuilding existing contact center service operations from the ground up around generative AI. Experience how systematic operational changes and new team architecture can unlock productivity improvements of up to 80%, compared to the 15-30% many brands achieve today.
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NA: Private Lunch & Learn
Unlock the future of AI with LivePerson
April 10, 2025
10:30 AM PT
Join us for an exclusive LivePerson AI Workshop in Seattle, where you’ll discover how cutting-edge agentic AI can transform customer engagement and drive business growth. Don’t miss this opportunity to experience the future of AI and gain actionable strategies to elevate your business.
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GLobal: Virtual AI solutions lab
Be there or be square.
April 15, 2025
10:00 AM ET
Join our experts for real-life demos of how AI-powered conversations and automation are redefining and improving customer experience in healthcare — including healthcare providers, insurers, and digital health platforms. Discover how AI enhances every customer touchpoint, from improving engagement to streamlining workflows and empowering healthcare professionals to build lasting trust.
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NA: Private networking dinner
The enterprise journey to GenAI excellence
April 24, 2025
5:30 PM PT
Get your transformational program for generative AI. Join senior executives at Water Grill in Orange County, CA, for an intimate evening of learning, networking, and thoughtful discussion on proven digital transformation strategies.
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