In the News
LivePerson Leaders Spotlighted on CRN’s 2025 Women of the Channel List
May 12, 2025
CRN®, a brand of The Channel Company, recognized four LivePerson leaders today with the announcement of the prestigious 2025 Women of the Channel awards list: Kelli McMillan, Janeen Pugh, Leticia Rocha, and Sue Lee. This annual list celebrates women leaders in the tech industry for their exceptional innovation, strategic vision, and unwavering commitment to driving success for their organizations, partners, and the broader IT channel ecosystem. The 2025 honorees will be celebrated in the June issue of CRN Magazine, and online at crn.com/wotc.
“Kelli, Janeen, Leticia, and Sue each play a vital role in shaping the future of LivePerson’s partner ecosystem. Their vision, leadership, and dedication not only drive growth for LivePerson but also empower our partners to deliver exceptional outcomes for their customers. We are incredibly proud to see their contributions recognized on CRN’s Women of the Channel list.”
~ Rich Steeves, LivePerson’s SVP of Global Partnerships and Sales
Meet our honorees
Kelli McMillan – Head of Global Voice Partnerships
Kelli is a powerhouse in the channel and a passionate advocate for inclusivity and innovation. Joining LivePerson in 2024, she leads the global strategy to connect voice ecosystem partners with our Conversational Cloud®, building AI-powered CX solutions that span voice and digital. Kelli’s leadership has driven over $100 million in partner revenue growth, and she’s been widely recognized for her DE&I advocacy, including the Sistas in Sales Rising Legend Award and the Tech Innovator Award in 2024.
Janeen Pugh – Senior Alliance Manager
Janeen has been instrumental in expanding LivePerson’s partner ecosystem, onboarding key CCaaS partners, and launching new go-to-market strategies designed to drive revenue and long-term growth. Her ability to align objectives, optimize enablement, and strengthen collaboration has helped accelerate the success of both LivePerson and its partners.
Leticia Rocha – Channel Partner Manager
Leticia brings a global mindset and sharp strategic focus to her work, having driven a 60% year-over-year increase in strategic partner growth. Her leadership in optimizing partner enablement programs, enhancing partner relationships, and delivering measurable business outcomes has been a key driver of LivePerson’s channel momentum across Latin America.
Sue Lee – Partner Experience Manager
Sue is the architect behind several of LivePerson’s most impactful partner-focused initiatives. In 2024, she led the launch of LivePerson’s first-ever Partner Community site and deal registration platform, enabling partners to manage their pipelines with greater autonomy. Her work has significantly improved partner engagement and operational efficiency across the channel.
This recognition reflects the talent, expertise, and teamwork that power LivePerson’s dedication to partner success. We’re thrilled to celebrate these four remarkable women and industry leaders for their leadership, innovation, and meaningful contributions to the channel.