Guide to digital transformation & telecom chatbotsBuilding a conversational strategy for telecom companies
We analyzed millions of anonymized telecommunication industry conversations and found that the majority can be automated with the help of an AI-powered telecom chatbot. Download our guide to discover the actionable insights that can be found in customer conversations and how to automate and scale those interactions to improve services.
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Building a world-class AI-powered telecom chatbot
AI-powered chatbots have proven to significantly reduce customer care costs and improve customer satisfaction. But rolling out an automated telecom customer support solution across messaging apps can sound like a daunting task. How and where to get started safely are fundamental questions you have to answer when building a conversational AI plan and strategy in the telecommunications sector.
Uncover the top 10 conversation topics for a telecom business
LivePerson powers more than 10 million customer interactions that occur between consumers and the world’s biggest telecom companies. Our guide outlines the top 10 reasons new and existing customers reach out, so you know which parts of the customer experience to automate first.
Your guide to telecom chatbots and digital transformation
LivePeron’s telecom clients automate 70% of their interactions, 20% more than the industry average. It’s not surprising when you consider the benefits, from streamlining costs to personalizing offers and managing customer data securely without sacrificing customer experience. Download our guide to dig into the most common digital transformation use cases and how to use them as starting points for building a telecom chatbot and other world-class AI-powered tools.
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