On-Demand WebinarCommon sense makes business sense: How conversational AI made banking better
Clients don’t want to connect on bank time; they want businesses to be available on their time — 24/7. Capitec saw the cents in that and pioneered the mindset shift to asynchronous messaging in South Africa.
Original Broadcast Date: December 12, 2023
Watch now![Cover image illustrating how Capitec had the business sense to use customer service AI tools](https://static.liveperson.com/static-assets/2023/11/10155349/Capitec_Dec-Webinar_Landing-Page_1110.jpg)
The future of banking is here
Explore how Capitec used messaging as a roadmap to create an exceptional customer service experience, resulting in happier customer service teams and a healthier bottom line.
Meet the hosts
![](https://static.liveperson.com/static-assets/2023/11/21114009/c_moodley.jpg)
Carlos Moodley
Conversational Banking Leader
Capitec
![Chris Radanovic headshot](https://static.liveperson.com/static-assets/2022/03/24111751/ChrisRadanovic.jpg)
Chris Radanovic
Conversational AI Expert
LivePerson