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LivePerson wins Gold Stevie® Award for Best Contact Center Solution

March 01, 2022

2022 Gold Stevie® winner badge for Best Contact Center Solution

LivePerson was presented with a Gold Stevie® Award in the Contact Center Solution category in the 16th annual Stevie Awards for Sales & Customer Service.

Earning accolades for cloud-based customer communication that delights

The company’s Conversational Cloud platform took home the gold and was named the best contact center solution for helping brands deliver Curiously Human™ digital experiences — experiences that understand, connect, and deliver outcomes for brands and consumers. Powered by insights and intents from nearly 1 billion conversational customer interactions per month, the Conversational Cloud interprets and simplifies complex customer inquiries, helping sales, marketing, and customer support teams deliver and automate meaningful conversations with their consumers.

Along with the company’s Silver Stevie win this year for Sales or Customer Service Solutions Technology Partner of the Year, this contact center software award marks LivePerson’s 10th Stevie Win. And it’s the 3rd consecutive Gold Stevie win in a row for its AI products.

Why this contact center platform win matters

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, business development, sales, and contact center software and solutions.  The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. 

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees. Details about the Stevie Awards and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales

“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic. The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”

~ Maggie Gallagher Miller, Stevie Awards president

 Check out LivePerson’s award-winning Conversational AI platform