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LivePerson honored in the Inc Power Partners 2023 awards for B2B excellence

profile of a person, illustrating the Inc Power Partners 2023 award, which analyzes company data to recognize the most helpful B2B businesses

LivePerson, a global leader in conversational AI, was named one of the world’s top B2B companies for Customer Relationship Management in Inc. Business Media’s 2023 Power Partner Awards, which recognize B2B companies that have proven track records helping other businesses succeed and grow. LivePerson, for example, empowers other companies to harness the power of their customer conversations to drive sales, efficiency, and customer satisfaction.

Inc., the world’s most trusted business-media brand, uses its second annual Power Partner Awards list to celebrate an exclusive community of companies that received top marks from their customer brands for providing the B2B business products and support needed to focus on and excel at their core missions. LivePerson was also named to Inc.’s inaugural list in 2022.


What this global recognition means

“It’s always gratifying to receive acknowledgement for our hard work, but particularly so when it arises from the feedback and testimonials of our customer brands. Their success is our success. As the world’s most scaled solution for messaging and automation, we’re proud to partner with businesses across financial services, travel and hospitality, telecommunications, automotive, retail, and more to set the gold standard for customer engagement in their industries.”

~ John Collins, Interim CEO of LivePerson

LivePerson partners with the world’s top brands to empower their people, accelerate their shift to digital, and embrace automation through its conversational AI platform. Brands using its Conversational Cloud and AI chatbot technology have seen results, including up to 20% increases in average order value and customer satisfaction scores, up to 10x online sales conversions versus traditional websites, and 50% lower labor costs and agent attrition.

“Trusted B2B partners provide guidance and expertise that founders rely on at various steps of their organization’s journey. Partners that possess a demonstrated ability to deliver quality support are at the core of entrepreneurship and help bring big ideas to life,” said Scott Omelianuk, editor-in-chief of Inc. Business Media.

To view the complete list of Power Partner Awards winners, visit Inc.’s site. For more information about LivePerson’s AI-powered customer engagement, check out our customer stories and resource library.